Gas Leak in London? Call 0800 111 999 First
Gas outranks everything on this page.

The National Gas Emergency Service attends free, 24 hours a day, and they come first, before us, before anyone. Call them, make safe, and then call us for the repair that follows.
The National Gas Emergency Service, free, 24 hours a day. Call them before you call us or anyone else. Then call us for the repair that follows.
Smell of gas in London: do this now, while you wait
- Call 0800 111 999 firstThe National Gas Emergency Service. Free, 24 hours. They make the property safe; that call comes before this one.
- No switches, no flames, no doorbellA spark is the danger. Don't turn anything on or off, including lights that are already on.
- Open doors and windowsVentilate as you leave, and get everyone outside.
- Turn off at the meter if safe to reachQuarter-turn the lever so it sits across the pipe. If the meter is in a cellar with a strong smell, skip it, outside matters more.
What causes smell of gas in London
- 01Ageing fittings
Compression joints and flexible hoses behind cookers work loose over decades.
- 02DIY and damage
A nail through a buried run, a cooker moved for cleaning, the classics.
- 03Appliance faults
Poor combustion produces carbon monoxide without any gas smell, which is what the alarm is for.
- 04Corroded pipework
Buried steel gas barrel rusts from the outside in, especially under solid floors.
Local conditions we work around
London runs on some of the hardest water in the country, roughly 280 to 320 ppm from the chalk that Thames Water draws on. Scale is the quiet cause behind a surprising share of the emergencies we attend: it narrows pipework, coats heat exchangers until a boiler overheats and locks out, and seizes the very stopcock you need at two in the morning. Add pipework that in much of the city dates to the Victorian or Edwardian build and was last touched in the 1960s, and the failures cluster in ways we can usually predict from the postcode before we arrive.
Covered across London
Same published rate card and the same twelve-month workmanship guarantee everywhere below, there is no postcode loading. Each area has its own page with an arrival time taken from our job records rather than chosen for a website.
Smell of gas in London, your questions
Why call 0800 111 999 before you?
The emergency service capped my meter, now what?
My CO alarm went off but I smell nothing, real?
Are you qualified for gas work?
Does London water make this more likely?
Water where it
shouldn't be? Call.
A person answers, not a menu. You'll have an arrival time and a price range before you hang up.
020 3674 8514Or WhatsApp 07865 292684, photos help us bring the right parts

