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Emergency · London · 24/7

Smell Gas in London? Call 0800 111 999 First

Gas outranks everything on this page.

Smell of gas in London
No call-out feeNo night or weekend surchargeFixed price before we start12-month workmanship guarantee

The National Gas Emergency Service attends free, 24 hours a day, and they come first, before us, before anyone. Call them, make safe, and then call us for the repair that follows.

Smell gas? Call 0800 111 999 first.

The National Gas Emergency Service, free, 24 hours a day. Call them before you call us or anyone else. Then call us for the repair that follows.

Do this now, while you wait

  1. Call 0800 111 999 firstThe National Gas Emergency Service. Free, 24 hours. They make the property safe; that call comes before this one.
  2. No switches, no flames, no doorbellA spark is the danger. Don't turn anything on or off, including lights that are already on.
  3. Open doors and windowsVentilate as you leave, and get everyone outside.
  4. Turn off at the meter if safe to reachQuarter-turn the lever so it sits across the pipe. If the meter is in a cellar with a strong smell, skip it, outside matters more.
Why it happens in London

The usual causes

  • 01
    Ageing fittings

    Compression joints and flexible hoses behind cookers work loose over decades.

  • 02
    DIY and damage

    A nail through a buried run, a cooker moved for cleaning, the classics.

  • 03
    Appliance faults

    Poor combustion produces carbon monoxide without any gas smell, which is what the alarm is for.

  • 04
    Corroded pipework

    Buried steel gas barrel rusts from the outside in, especially under solid floors.

Straight answers

Smell of gas, your questions

Why call 0800 111 999 before you?
Because they're the statutory emergency service: they attend free, isolate the supply and make the property safe. What they don't do is repair, they cap the supply and leave you needing a Gas Safe engineer. That second call is us.
The emergency service capped my meter, now what?
We find the leak, repair it, test the whole installation and issue the paperwork that lets the supply be reinstated. Usually one visit.
My CO alarm went off but I smell nothing, real?
Treat it as real. CO is odourless; the alarm is the only warning you get. Out, ventilate, 0800 111 999, and don't re-occupy until the appliance that caused it is found.
Are you qualified for gas work?
Every engineer who touches gas is Gas Safe registered and carries the ID card. Check our number on the register, it takes thirty seconds and we'd rather you did.
24 hours · 365 days · London

Water where it
shouldn't be? Call.

A person answers, not a menu. You'll have an arrival time and a price range before you hang up.

020 3674 8514

Or WhatsApp 07865 292684, photos help us bring the right parts

Our engineers