Smell Gas in London? Call 0800 111 999 First
Gas outranks everything on this page.

The National Gas Emergency Service attends free, 24 hours a day, and they come first, before us, before anyone. Call them, make safe, and then call us for the repair that follows.
The National Gas Emergency Service, free, 24 hours a day. Call them before you call us or anyone else. Then call us for the repair that follows.
Do this now, while you wait
- Call 0800 111 999 firstThe National Gas Emergency Service. Free, 24 hours. They make the property safe; that call comes before this one.
- No switches, no flames, no doorbellA spark is the danger. Don't turn anything on or off, including lights that are already on.
- Open doors and windowsVentilate as you leave, and get everyone outside.
- Turn off at the meter if safe to reachQuarter-turn the lever so it sits across the pipe. If the meter is in a cellar with a strong smell, skip it, outside matters more.
The usual causes
- 01Ageing fittings
Compression joints and flexible hoses behind cookers work loose over decades.
- 02DIY and damage
A nail through a buried run, a cooker moved for cleaning, the classics.
- 03Appliance faults
Poor combustion produces carbon monoxide without any gas smell, which is what the alarm is for.
- 04Corroded pipework
Buried steel gas barrel rusts from the outside in, especially under solid floors.
Smell of gas, your questions
Why call 0800 111 999 before you?
The emergency service capped my meter, now what?
My CO alarm went off but I smell nothing, real?
Are you qualified for gas work?
Water where it
shouldn't be? Call.
A person answers, not a menu. You'll have an arrival time and a price range before you hang up.
020 3674 8514Or WhatsApp 07865 292684, photos help us bring the right parts
