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London · 24/7 · 52 min average

Emergency Plumbing Services in London

Every emergency we attend in London, and what to do while we're on the way.

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No call-out feeNo night or weekend surchargeFixed price before we start12-month workmanship guarantee
Burst pipe repair in London
Water is coming out of a pipe and you cannot stop it
What to do →
Water through the ceiling in London
A stain is spreading, or water is dripping from above
What to do →
No hot water in London
Taps run cold, or the shower has gone freezing
What to do →
Boiler breakdown in London
The boiler has locked out, or is showing a fault code
What to do →
Blocked drain in London
Drains outside are backing up or overflowing
What to do →
Overflowing toilet in London
The toilet will not flush, or water is rising
What to do →
Smell of gas in London
You can smell gas, or the CO alarm has gone off
What to do →
Emergency drain unblocking in London
A drain that rodding hasn't shifted, or repeated blockages
What to do →
Frozen pipes in London
No water in cold weather, or a pipe that's visibly swollen
What to do →
Leaking radiator in London
A radiator or valve is dripping onto the floor
What to do →
No water at all in London
Nothing comes out when you turn the tap
What to do →
Flood & pump-out in London
Standing water in a basement, cellar or ground floor
What to do →
Out of hours plumber in London
It's the middle of the night, a weekend or a bank holiday
What to do →
Water leak repair in London
Water is getting somewhere it should not and you cannot see where from
What to do →
What this covers in London

An emergency is water you cannot stop, gas you can smell, heat you have lost in freezing weather, or a single toilet in the house that no longer works. Those get an engineer at any hour. Anything else, we will tell you honestly on the phone that it can wait until morning and cost you less.

Questions we get asked
What counts as a plumbing emergency in London?
Water you cannot isolate, water near electrics, no water at all, no heating in a freeze with a vulnerable occupant, or the only working toilet in the property failing. A gas smell goes to 0800 111 999 first, then to us. We attend all of these 24 hours a day across London.
Do you charge more at night in London?
No. £110 for the first hour and £45 per additional half hour, at any hour of any day including bank holidays, with no call-out fee. The price is agreed in writing before work starts and it does not move.
How fast will someone arrive?
Our current London average is 52 minutes, taken from our own job logs. You get a real time for your postcode when you call rather than a sitewide promise, and if the nearest engineer is further out than usual we say so.
What should I do while I wait?
Water off at the stopcock, electrics off at the consumer unit if water is anywhere near them, cold taps open to drain the system, and photographs for your insurer. Ten minutes of that prevents more damage than the fastest van in the fleet.
What this means in London

Local conditions we work around

London runs on some of the hardest water in the country, roughly 280 to 320 ppm from the chalk that Thames Water draws on. Scale is the quiet cause behind a surprising share of the emergencies we attend: it narrows pipework, coats heat exchangers until a boiler overheats and locks out, and seizes the very stopcock you need at two in the morning. Add pipework that in much of the city dates to the Victorian or Edwardian build and was last touched in the 1960s, and the failures cluster in ways we can usually predict from the postcode before we arrive.

24 hours · 365 days · London

Water where it
shouldn't be? Call.

A person answers, not a menu. You'll have an arrival time and a price range before you hang up.

020 3674 8514

Or WhatsApp 07865 292684, photos help us bring the right parts

Our engineers