Plumber Reviews
Plumber Reviews.
Any review a company shows you is a selection, so here is how to read the rest of them.
9.83/10 on Checkatrade: the score for the past year
Every review on our profile is tied to a real, verified job, and we cannot delete the ones we would rather you didn’t read. There are 148 of them and not all of them are good, read those too, because a firm that only shows you its best six is showing you a poster, not a record.
Read all 148 reviews on Checkatrade →
Every trade website shows five stars. That tells you almost nothing, because the selection is done by the company. Here is how to get something useful out of reviews, including ours.
Read the four-star ones first
Five-star reviews tell you a job went normally. Four-star reviews tell you what happened when something went slightly wrong, a late arrival, a part that had to be ordered, a return visit, and how the firm behaved about it. That is the thing you actually need to predict, because your job may well be the one that goes sideways.
Check the platform, not the quote
A testimonial on a company website has been chosen by that company. Checkatrade, Trustpilot and Google reviews are harder to curate and are attached to a verifiable job or account. Where we quote a score, the platform is named so you can go and read the whole set rather than our selection of it.
Volume and recency both matter
Forty reviews across five years says less than forty across the last twelve months, because a business changes. A cluster of glowing reviews in one short window, all similarly phrased, is the pattern of a purchased batch. Look at the distribution over time rather than the average.
What we ask customers to mention
Whether the price they were quoted is the price they paid. Whether the arrival time was accurate. Whether the engineer explained what had failed. Those three cover almost everything that matters in an emergency callout, and they are specific enough to be hard to fake.
If your experience was not good
Ring the office before you write anything. The workmanship guarantee runs twelve months and a return visit under it is free. We would genuinely rather fix it, a complaint resolved is cheaper than a review that stands for five years, and that is as good a reason to trust the offer as any principled one.
What customers say
- Google/ 5from 94 Google reviewsRead them on Google →
- Checkatrade/ 10over the last 12 months · 148 Checkatrade reviews in totalRead them on Checkatrade →
- Checkatrade
Emergency plumber service
“Amazing responsiveness and efficient, professional, clean work. We had gushing water from corroded pipe buried in concrete. The 2 men worked for 5½ hours to locate and mend. The men were polite and respectful throughout. Very honest and reasonable pricing as well.”
- Checkatrade
General plumbing
“Great service and very professional. The plumber arrived on time, quickly found the issue, and fixed it efficiently. Everything was done cleanly and at a fair price. Highly recommended!”
- Checkatrade
Toilet fitting
“Great service. Swift solutions. Nice friendly to deal with alongside prompt responses.”
- Checkatrade
Radiator valve repair
“Danny was quick to respond to the job posting and was able to attend within 1/2 hr of the go ahead. Turned up on time as promised and resolved the issue quickly and efficiently”
- Checkatrade
Smell from bathroom drain pipes
“I contacted Emergency Plumbing on a Sunday evening and Danny was very responsive and helpful. He and his colleague came over the next morning and fixed the issue professionally (unblock with vacuum and chemical deep clean). Excellent.”
- Checkatrade
Emergency leak repair
“Called Danny for a burst pipe under the kitchen sink which was flooding our flat and the flats below. Came out in 30 minutes and stopped the leak straight away. Was professional and efficient and charged what was quoted. Will definitely use again.”
- Checkatrade
Isolating leak under kitchen sink
“I had an emergency where a pipe under the kitchen sink had burst and was flooding the flats below. Danny came out at short notice on a Friday night, found the hidden stop cock, isolated the leak and literally saved the day. Professional and efficient. Will definitely use again.”
- Checkatrade
Water isolator fitted and new dishwasher installed
“Danny came round within an hour of our fast contact. He was polite and courteous. He cleaned up after himself. He did the job quickly and efficiently. Lovely guy, highly recommended.”
- Checkatrade
Toilet unclogging
“Danny was great! end to end experience without fault. He provided a professional and courtious service. All options explained in advance as well as the costs associated. Job was finished with the problem resolved and area cleaned.”
- Checkatrade
Pipe and radiator leak
“Danny was great and very professional. Fixed both issues with the bathroom sink leak and valve replacement in the radiator a timely way, without over complicating and have had no issues since.”
- Checkatrade
Fixing a very leaky washing machine valve
“Danny arrived promptly on site. He had the right tools and the proper part to be replaced. The job was done very efficiently. I would certainly recommend him to anybody.”
- 5 out of 5Checkatrade
“Danny arrived promptly on site. He had the right tools and the proper part to be replaced. He was very professional in appearance and plumbing g skills as well as very courteous. The job was done very efficiently. I would certainly recommend him to anybody.”
- 5 out of 5Checkatrade
“Thanks so much for resolving our problems so efficiently. Will happily recommend to all!”
- Checkatrade
Blocked kitchen sink
“It was a Saturday and he came very quick and did an amazing job. Very friendly and was even concerned that it would be loud for my cat, so I sat with my cat in a different room with the door shut. Finished the job so quick, couldn't recommend more highly!”
- Checkatrade
Bleeding radiators
“Danny came the same day and was extremely knowledgeable and helpful.”
- Checkatrade
Capping gas supply to gas oven
“Danny came very promptly on a Saturday to cap the gas supply to an old gas oven, which was being replaced by an electric oven. Very pleased with job as he did not charge extra for this second visit.”
- Checkatrade
Checking for a leak
“Both of the plumbers came on time and immediately identified and checked all potential sources where a leak could come. Were extremely professional and gave their honest advice and estimations.”
- Checkatrade
Sink removal and installation
“The plumber did an exceptional job with our bathroom sink installation. They were punctual, professional, and highly skilled, ensuring every detail was perfect.”
- Checkatrade
Emergency leak from the radiator and boiler
“I had 2 leaks occurring in the night I found Dan's number online. Very professional kept me updated and arrived and fixed the issue explaining the reasons. Very independent information, since then no leaks have occurred and Very happy with the service.”
- Checkatrade
Replacing broken cistern
“The plumber was very kind to suggest it may not require replacing. He kept to his word. He responded to messages. He was incredibly polite.”
- Checkatrade
Changing of burst pipe
“Danny and his colleague were polite and professional, helping us solve a plumbing issue after a week of not getting a hold of any other plumbers, he arrived within 2 hours and fixed the problem quickly and efficiently.”
- Checkatrade
Plumbing
“I recently had an urgent plumbing issue over the weekend and called Emergency Plumber London Ltd. I was impressed with their 24/7 service and how quickly they responded to my call. The plumber arrived promptly and was very polite and professional.”
- Checkatrade
Radiator repair
“We had a leaking radiator which started to flood. The boiler was losing pressure and our attempts to tighten the fitting failed. Danny came out late on Saturday to fix the leaking valve; repressurise the boiler and bleed the radiators. He dealt with the problem swiftly & effectively; his manner was very reassuring.”
- Checkatrade
Bathroom hidden leakage fixed
“Despite the late hour, their response was incredibly prompt, and they quickly dispatched a professional plumber to my home. The plumber was highly skilled, courteous, and efficient, diagnosing and fixing the problem in no time.”
- Checkatrade
Saved me!
“Got to me within 2 hours on a Sunday, identified and fixed the problem on the spot. Checked over a couple of other bits for me whilst he was there. Quick and efficient service.”
- Checkatrade
Unblocking a bathroom sink and fixing a leak
“Prompt response to the job and completed it professionally and in a timely manner. Would highly recommend”
- Checkatrade
Repair of a leak at back of washing machine
“Good reaction and was able to visit same evening at 9pm, resolving the leak with a part they had in the van on arrival. Would recommend.”
- Checkatrade
Emergency call-out to fix a leaking pipe
“Emergency call-out at 01:20 due to a leaky pipe that we accidently put a nail through earlier in the evening but didn't realise until past 1am. Despite turning the stop cock off at the mains and draining the water tanks the pipe was still leaking with force. We kept a finger on the hole until the engineer arrived within half hour.”
- Checkatrade
Boiler check
“Great service. All on time and courteous. Polite and professional.”
- Checkatrade
Inspecting a plumbing leak
“Dani is extremely professional and gave me a full breakdown of the potential cause of my leak. Would highly recommend”
- Checkatrade
Fixing hot water on immersion heater
“I had Danny come out to my tenanted property as there was no hot water. Despite being a Sunday morning, Danny came within a couple of hours and got the hot water back on. Excellent communication and completely transparent on pricing.”
- Checkatrade
Bathroom leak
“I had a leak in the bathroom called emergency plumber and he answered promptly and came within the same day. He found the source of the problem and fixed within an hour.”
- Checkatrade
Water filter fitting
“Very responsive. Danny came within hours and fixed the water filter leak.”
- Checkatrade
Leak detection and repair
“The plumber arrived on time Found the leak replaced the faulty hose and tidied up.”
- Checkatrade
Replaced broken toilet
“Danny was fantastic. He replaced our broken toilet with minimal fuss, quietly and efficiently getting on with the job.”
- Checkatrade
Brilliant service
“We were delighted by the service we received. The plumber was very kind, courteous and true to his word. We would very happily recommend and happily use again.”
- Checkatrade
Toilet siphon was replaced
“An excellent job, well done. Polite, punctual and professional throughout. Highly recommended.”
- Checkatrade
Fixed a leak in my bathroom
“He arrived on time, was professional and courteous, and quickly identified and fixed the issue. Not only did he repair the leak, but he also took the time to explain what had caused it and how to prevent it in the future.”
- Checkatrade
Fitting new toilet system
“My toilet had ceased flushing so needed immediate attention and Emergency Plumber responded very quickly. It proved impossible to repair my very old system so it had to be removed and a new toilet system installed. Dani is an extremely effective plumber and problem solver and did a very professional job, alongside being very personable.”
- Checkatrade
Water leak in loft
“Dani came out on the same day to fix a water leak in the loft. It was a Sunday and he was able to find the parts needed and so continued with the job. Very difficult space to work in and he persevered.”
- Checkatrade
Blocked bathtub drain
“The plumber arrived exactly at the ETA and was very polite. He happily did his thing while I got back to my work. The drain was completely cleared within 30 minutes. Highly recommend!”
- Checkatrade
Quick valve replacement
“Had a washing machine valve start leaking, contacted at 11pm on a Friday evening and the work was done by 8.30am the next day (didn't need an immediate fix so next morning was fine). Engineer arrived on time, knew exactly what to do, and replaced and gone very smoothly”
- Checkatrade
Tap leaking get fixed
“Plumber attended to property he managed to find right fitting cartridges for our old fashion tap Highly recommend service due of no call out and transparency”
- Checkatrade
Fix a running tap
“Amazing Service! Arrived promptly, professional and friendly. Would highly recommend to anyone looking for a great service. Job well done.”
- Checkatrade
Clearing a blocked toilet and fixing bad pipes
“Dani responds quickly and is knowledgeable and efficient. He spent hours trying to figure out what our problem was and found a clever solution. He did not stop until it was solved and has incredibly reasonable prices for all his trouble.”
- Checkatrade
Boiler was leaking
“He is very friendly, quick and most important on time. Same day he fix my boiler”
- Checkatrade
Replace hot water tank
“Excellent, professional and punctual with great communication. No hesitation in highly recommending. Probably the best tradesmen I have ever experienced.”
- Checkatrade
Water pump replacement
“The water pump stopped working and we needed a quick replacement, they were very responsive and professional and did a quick turn around, they were very respectful of the space they were working in and cleaned up after themselves.”
- Checkatrade
Fixed leak
“Super professional, polite, and friendly. Very flexible and got me in for an evening on very short notice. Was on time and got the job done in no time at all.”
- Checkatrade
Sort out leaks
“Came to our business to sort out leaks that we had found the night before - they also found a blockage which they also were able to clear. Great professional service”
- Checkatrade
Emergency leak
“We had an emergency leak and was resolved within the hour. Really patient, solved the issue with minimum fuss and was round, friendly, and professional.”
- Checkatrade
Drain clearance
“Emergency Plumber gave great advice and did excellent work. Really good at keeping us in the loop and explained the problem really clearly.”
- Checkatrade
Central heating system maintenance
“Called on a Sunday for a small emergency and had someone out by evening all fixed, will definitely be calling for any future plumbing issues! Good price, too!”
- Checkatrade
Drain clearance
“Emergency Plumber responded fast and he was really helpful with the questions we had. Would recommend. Excellent service.”