Plumbing trade accounts
Letting agents, landlords and facilities teams who send us regular plumbing and drainage work across London and the M25 commuter belt can open a trade account. Jobs are then raised and tracked in an online partner portal, so the whole history of each property, from the first message to the final invoice, is kept in one record your team can reach.
Using the partner portal
- Properties and new jobs. Add the addresses you manage, each with its tenant contact and access arrangements. Ask us to send someone straight away or to quote first, mark a job as an emergency, and quote your own reference so it lines up with your purchase orders.
- Spending under control. Set a maximum budget when you raise a job, work to the approval limit agreed for your account, and accept or decline quotes online.
- Updates as they happen. Each job has a thread for photos and files in both directions. You are notified when a quote is ready, a visit is booked, the engineer is heading to the property, the work is complete and the invoice has been issued.
- Invoices and colleagues. Every invoice and your outstanding balance are in the portal. Add colleagues as admins or agents, and decide whether agents may see prices.
Paying for the work
Settle each job as it is invoiced, or ask for credit on account when you apply. Every partner’s rates and terms are set out individually.
Whose portal it is
PrimeFix247 Ltd operates the portal. Emergency Plumber London Ltd trades through Emergency Plumber London Ltd, which is PrimeFix247 Ltd’s sister company, so the jobs you raise with us are handled in that portal.
Have an account already? Partner sign in.
Opening an account
Fill in your business details below. Once we have looked over the application, we contact you to open the account.