Emergency Plumber Cost

Most emergency plumbers won't tell you what they charge until you've already let them in.

Call 020 3674 8514 WhatsApp 07865 292684

No call-out feeNo night or weekend surchargeFixed price before we start12-month workmanship guarantee

One rate.
Whatever the hour.

3am on a bank holiday costs exactly the same as Tuesday lunchtime. No call-out fee. The price is agreed in writing before work starts, and it doesn't move.

No call-out fee. No night or weekend surcharge. A fixed price in writing before work starts, and it doesn't move. If a part has to be sourced, you approve the cost before we buy it.

When you call	First hour	Each extra ½ hr
Weekday, 8am – 6pm	£110	£45
Weekday evening	£110	£45
Overnight	£110	£45
Weekend	£110	£45
Bank holiday	£110	£45

Common jobs	Typical fixed price
Blocked toilet or sink cleared	£95 – £150
Blocked outside drain cleared	£140 – £240
Accessible burst pipe repaired	£150 – £280
Hidden leak traced & repaired	£280 – £600
Radiator valve replaced	£110 – £170
Boiler fault diagnosed & repaired	£130 – £420

Common jobs, typical prices

Job	Typical fixed price
Blocked toilet or sink cleared	£95 – £150
Blocked outside drain cleared	£140 – £240
Accessible burst pipe repaired	£150 – £280
Hidden leak traced & repaired	£280 – £600
Radiator valve replaced	£110 – £170
Boiler fault diagnosed & repaired	£130 – £420
Seized stopcock replaced	£140 – £210
Emergency pump-out, per hour	£120

Ranges reflect access and parts. The exact figure is agreed in writing before work starts, the range never widens after.

From-prices, planned jobs

Service	From
Bathroom installation	£3,200 per room
Wet room installation	£4,100 per room
Tap repair & replacement	£95 per tap
Toilet repair & installation	£180 fitted
Saniflo installation & repair	£420 fitted
Waste disposal unit fitting & repair	£240 fitted
Pipework replacement	£900 per zone
Lead pipe replacement	£750 per run
Appliance installation	£110 per appliance
Outside tap fitting	£130 fitted
Stopcock replacement	£140 fitted
New boiler installation	£1,850 fitted

A call-out fee is a charge some plumbers make just for turning up, before any work is done. Ours is £0. Here is how call-out fees work in the trade, and how to compare emergency plumber quotes fairly.

What is an emergency plumber call-out fee?

A call-out fee is a fixed charge for coming to your home. It is added before the plumber has looked at the problem, and on top of the hourly rate or the price of the job. Some firms charge more for a call-out at night, at weekends or on bank holidays. Others say "no call-out fee" but then charge a minimum of two hours, which is the same money with a different name. None of this is wrong in itself, as long as you are told up front. The problem is when you only find out on the invoice. So before anyone sets off, ask three things: is there a call-out fee, is there a minimum charge, and does the price change at night?

Plumber call-out cost: how to compare quotes

Do not compare the headline numbers. Compare what a normal job would cost from start to finish. Most emergency jobs take between one and two hours. So work out the total for that time from each firm: call-out fee, plus the hourly rate, plus any night or weekend extra. For example, a firm with a £90 call-out and £60 an hour costs £150 for the first hour, not £60. Then ask whether the price will be fixed in writing once the fault is found, and how long the work is guaranteed for. A cheap-looking quote with a big call-out fee and no written price is usually the dearer one in the end.

Our call-out fee is £0

We do not charge a call-out fee at any time. You pay £110 for the first hour and £45 for each extra half hour. That is the same at 3am on a Sunday as on a Tuesday afternoon. There is no night, weekend or bank holiday surcharge, and no extra for your postcode. Once the engineer has found the fault, you get a fixed price in writing before any work starts, and that price does not change. The work is guaranteed for twelve months. If a part needs to be ordered, you agree the cost before we buy it. So the number you compare is the number you pay.

Do all plumbers charge a call-out fee?

No. Many do, and it is often higher at night or at weekends. We do not charge one at all.

Is a call-out fee the same as the first hour?

Not usually. With most firms that charge one, the call-out fee is extra, on top of the time spent working. Always ask whether the first hour is included.

Do I pay a call-out fee if you cannot fix it?

We never charge a call-out fee. You pay only for the time the engineer spends, at the published rate, and you are told the price before any work starts.

Pricing questions, answered straight

Why do you publish prices when nobody else does?

Because the fear at 2am isn't the water, it's the bill. Published prices remove the mechanism every emergency-plumber horror story runs on: no figure agreed, work started, pressure applied. You can compare us before you dial, which is exactly how it should work.

Is the first-hour rate really the same at 3am?

Yes. £110 first hour, £45 per additional half hour, at any hour of any day including bank holidays. Night premiums are a choice firms make, not a cost they bear.

What about parts?

Common parts are carried and priced on the fixed quote. Anything special-order is approved by you at cost + stated handling before we buy it, the receipt is yours to see.

Do quotes ever change mid-job?

The quoted price is the price. If opening up reveals something genuinely different (a second burst, a collapsed run), work stops and a new decision is yours before a penny more is spent.