Toilet Repair & Installation in London

Running cisterns, weak flushes, cracked pans and rocking bowls, repaired where sensible, replaced where not.
with the pan-to-soil seal done properly because that’s the part you never want to do twice.
Toilet repair & installation in London: what the price includes
- Internals rebuilt.
- Full replacements. Close-coupled, back-to-wall and wall-hung, supplied or fit-only, old unit disposed of.
- Seals done right. New pan connector and a bedded, level fix, the difference between quiet decades and a smell nobody can find.
- Water-saving conversions. Dual-flush conversions and adjustable fills that pay for themselves on a water meter.
- Soil connection checked before the pan is set. The pan connector is where a badly done toilet leaks, and it leaks under the floor where nobody sees it for months. We check the alignment and the fall to the soil stack before the pan is fixed down, not after the tiling is finished around it.
Local conditions we work around
Hard water is the reason so many London cisterns are replaced when they should have been repaired. Scale builds on fill valves and flush diaphragms until the cistern runs continuously, and that is a part costing a few pounds rather than a new suite. Where a genuine replacement is needed in a flat, the constraint is usually the soil connection: moving a WC even a short distance in a conversion can mean re-routing to the stack, which is a consent conversation before it is a plumbing one.
Questions people ask
My toilet runs constantly, new toilet?
Almost never. Replacement is for cracked pans, obsolete cisterns and style choices, not drips.
What does a new toilet cost fitted?
There is no call-out charge. It is £110 for the first hour, then £45 for each additional half hour, plus the cost of parts, and the same at any hour of the day or night.
Can you match my old close-coupled cistern?
Sometimes, discontinued cisterns are the one genuine reason a repair becomes a replacement. We check part availability before quoting either way.
My toilet keeps running, is that expensive?
No. It is nearly always the flush valve or the fill valve, both inexpensive parts, and both replaceable in one visit. Worth doing quickly though, a running toilet can waste several hundred litres a day and in a metered London property that shows up on the bill.
Can I have a wall-hung toilet?
Yes, on a supporting frame within a stud or a false wall. It looks excellent and cleans easily. The one thing to insist on is an access panel to the cistern, because a concealed cistern with no access turns a small repair into demolition.
The flush is weak, new toilet needed?
Usually not. Weak flush is commonly a partly blocked rim, a fill valve set too low, or a siphon that has perished. All three are cheaper than a new suite and we check them before recommending one.