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Landlord Plumbing Services

One number for the portfolio, with emergencies handled directly with tenants.

Questions people ask

Can you deal with tenants directly?

Yes, and for most portfolio clients that is the point. We contact the tenant, agree access, give the notice required, attend, and report back to you with what was done and photographs. You are not in the middle of the arrangement unless you want to be.

What if a tenant refuses access?

You must be able to demonstrate all reasonable steps: written requests, notice given, repeated attempts, everything dated. We document as we go and hand you that record. Access refusal is a defence only when it is evidenced, and evidence assembled after the fact carries far less weight.

How is work across a portfolio charged?

Every job, planned or emergency, runs off the same published hourly rate, with no portfolio surcharge and no out-of-hours multiplier, so your maintenance budget is predictable.

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