The water pump stopped working and we needed a quick replacement, they were very responsive and professional and did a quick turn around, they were very respectful of the space they were working in and cleaned up after themselves.
Emergency Plumber in West London
From the stucco terraces of Kensington out to the Edwardian houses of Chiswick and Ealing, one number reaches an emergency plumber in West London, day or night. A 24 hour plumber usually arrives within 60 minutes, a person answers, and you are never charged a call-out fee.
West London at a glance
- Arrival
- Usually within 60 minutes
- Homes
- Mansion blocks and stucco terraces
- Most common
- Communal risers behind expensive finishes
- Also covering
- Acton, Shepherd's Bush, White City
Find the valve, then make it safe
Terraced West London houses tend to have the stopcock below the kitchen sink or in the cellar by the front wall. In a mansion flat, try the hall or kitchen cupboards; the building valve could be in a riser. Avoid electrics. Gas: 0800 111 999. Us: 020 3674 8514.
Emergency plumbing problems we fix in West London
From basement pumps in Notting Hill to clay drains under Chiswick's trees, these six emergencies turn up right across West London:
- 01
Blocked drain or sink in West London
Across west London many drains are still Victorian or Edwardian clay under the front path, and in leafy Chiswick and Ealing streets tree roots often get into the joints.
West London: usually £140 – £240. Blocked drain or sink: first steps →
- 02
Blocked or overflowing toilet in West London
In the converted terraces of Fulham, Hammersmith and Notting Hill two or three flats often share one soil stack, so a blockage low down shows first in the ground-floor toilet.
West London: usually £95 – £150. Blocked or overflowing toilet: first steps →
- 03
Water leak or leak through the ceiling in West London
In mansion blocks from Kensington to Hammersmith a leak often runs down through the communal riser, and the valve that stops it may be in a locked cupboard rather than inside the flat.
West London: usually £280 – £600. Water leak or leak through the ceiling: first steps →
- 04
Leaking radiator in West London
Tall west London terraces run heating over four or five floors, and the top-floor radiators are usually the first to stay cold when air or sludge collects in the system.
West London: usually £110 – £170. Leaking radiator: first steps →
- 05
No hot water or no heating in West London
West London's hard water scales unvented cylinders, combi heat exchangers and thermostatic shower valves, and that scale is a common reason hot water runs lukewarm or stops altogether.
West London: usually £130 – £420. No hot water or no heating: first steps →
- 06
Burst or frozen pipe in West London
Burst pipes in west London often start in lofts and on outside walls of older houses, or in a basement conversion where a pipe was boxed in against a cold external wall.
West London: usually £150 – £280. Burst or frozen pipe: first steps →
How fast we get to you in West London
West London covers mansion blocks, converted terraces and big suburban houses, so tell us which you live in. Give the porter's or concierge's details, any entry code and the flat number; for a house, mention lower-ground entrances. We usually arrive within 60 minutes.
Streets and places we cover in West London
Kensington High StreetKing's RoadFulham RoadNew King's RoadNorth End RoadKing StreetHammersmith RoadGoldhawk RoadUxbridge RoadChiswick High RoadPortobello RoadNotting Hill GateWestbourne GroveHolland Park AvenueCromwell Road
We also cover Acton, Shepherd's Bush, White City, Earls Court, Holland Park, West Kensington, Brentford, Hanwell, Bayswater.
Emergency plumber prices in West London
Across the region one tariff applies at every hour: the opening hour is £110 and later half hours are £45 each, with no call-out fee on top. You agree the fixed price in writing. Tracing and repairing a leak hidden behind costly finishes typically costs £280 to £600.
Plumbing in West London: what goes wrong and why
West London runs from the stucco terraces and mansion blocks of Kensington, Chelsea and Notting Hill, through the Victorian terraces of Fulham and Hammersmith, out to the larger Edwardian and interwar houses of Chiswick and Ealing. In the inner boroughs many houses have been split into flats or dug out for basements, so bathrooms often share an old stack and lower-ground rooms may rely on a pump to lift waste up to the sewer. Mansion blocks run communal risers, and the stopcock for a flat is not always inside it. The stucco terraces hide old pipework behind cornicing and lime plaster that cannot simply be chased out. Further west the houses are bigger and pipe runs easier to reach, but old clay drains and street trees cause blockages. Thames Water supplies the whole area with hard water, so scale is a constant in cylinders, boilers and shower valves.
Most common here: communal risers behind expensive finishes.
What customers near West London say
I contacted Emergency Plumbing on a Sunday evening and Danny was very responsive and helpful. He and his colleague came over the next morning and fixed the issue professionally (unblock with vacuum and chemical deep clean). Excellent.
Both of the plumbers came on time and immediately identified and checked all potential sources where a leak could come. Were extremely professional and gave their honest advice and estimations.
Despite the late hour, their response was incredibly prompt, and they quickly dispatched a professional plumber to my home. The plumber was highly skilled, courteous, and efficient, diagnosing and fixing the problem in no time.
These Checkatrade reviews keep each customer's own words, copied for anyone searching across West London. Read all 147 reviews or our Google reviews.
Emergency plumber in West London: your questions
How quickly can a plumber get to me in West London?
Within 60 minutes is our usual arrival time across the area. In mansion blocks in Kensington and Hammersmith the time it takes to get past a porter or find the riser cupboard counts, so warn the porter or managing agent if you can. For houses in Chiswick or Ealing, the address and somewhere to park are all we need.
Do West London plumbers charge more at night?
Not with us. Night or day the price is £110 for the first sixty minutes and then £45 per further half hour, with a call-out fee never part of it. You agree a fixed price on paper before any work, and nothing is bought without your say-so.
Is your West London line answered on bank holidays?
Yes, every day of the year. Someone is on the phone all night and all weekend, bank holidays and Christmas included, and the price does not change. If a basement pump fails on Christmas Eve in Notting Hill or a loft pipe splits on New Year's Day in Ealing, you pay the normal rate.
Which West London plumbing problems can't wait until morning?
Water you cannot stop, sewage backing up, a burst pipe, or a household left cold with no hot water. In the region's converted terraces several flats often share one soil stack, so a blockage low down floods the ground floor. In mansion blocks a leak in a communal riser can affect several flats, so the building's valve needs shutting fast.
Where is the main water valve in a West London mansion block?
Each flat usually has its own stopcock in the kitchen or a hall cupboard. The main valve for the whole building is normally in a basement or communal riser, often locked, and the porter or managing agent holds the key. Find out where yours is before you need it, and keep the managing agent's out-of-hours number by the phone.
Where is the stopcock in a West London home?
In a terraced house it is usually under the kitchen sink or in the cellar near the front wall. In a mansion block or converted flat check the hall and kitchen cupboards, and be aware the main valve for the building may be in a communal riser or basement.
Which streets in West London do you cover?
All of them. That includes Kensington High Street, King's Road, Fulham Road, New King's Road, North End Road and King Street, and nearby Acton, Shepherd's Bush, White City, Earls Court and Holland Park.
What goes wrong most often in West London homes?
Communal risers behind expensive finishes. Most homes in West London are mansion blocks and stucco terraces, and that is where it comes from.