Danny came very promptly on a Saturday to cap the gas supply to an old gas oven, which was being replaced by an electric oven. Very pleased with job as he did not charge extra for this second visit.
Emergency Plumber in Richmond
Listed Georgian house, Kew terrace or riverside flat: an emergency plumber in Richmond is a phone call away, with a person answering day and night. As a 24 hour plumber we normally arrive within 60 minutes, and we have no call-out fee.
Richmond at a glance
- Postcodes
- TW9, TW10
- Arrival
- Usually within 60 minutes
- Homes
- Georgian and Victorian, much of it listed
- Most common
- Listed-building constraints and cellar pumping
- Also covering
- Kew, Petersham, Ham
Head for the cellar first
Many Richmond houses have their stopcock in the cellar or lower-ground floor, where the supply enters; otherwise try under the kitchen sink. If a cellar is flooding, do not wade near electrics. Smelling gas means calling 0800 111 999 before anything. Then 020 3674 8514 for us.
Emergency plumbing problems we fix in Richmond
Listed interiors, cellars below drain level and Victorian terraces in Kew all shape the six emergencies that follow:
- 01
Blocked drain or sink in Richmond
The Victorian and Edwardian terraces in Kew and North Sheen often still drain through clay pipes, and roots from street and garden trees find their way into the joints.
Richmond: usually £140 – £240. Blocked drain or sink: first steps →
- 02
Blocked or overflowing toilet in Richmond
Some lower-ground and cellar bathrooms in Richmond's older houses sit below the main drain and rely on a pump, so a failed pump can stop the toilet clearing.
Richmond: usually £95 – £150. Blocked or overflowing toilet: first steps →
- 03
Water leak or leak through the ceiling in Richmond
In listed Georgian houses around Richmond Green, pipes often run under old floors and behind panelling, so a leak can travel some way before it shows and access needs care.
Richmond: usually £280 – £600. Water leak or leak through the ceiling: first steps →
- 04
Leaking radiator in Richmond
Richmond's tall Georgian and Victorian houses run heating across several storeys, and the radiators on the top floor or furthest from the boiler are where air and sludge collect first.
Richmond: usually £110 – £170. Leaking radiator: first steps →
- 05
No hot water or no heating in Richmond
Many larger Richmond houses run a stored hot water cylinder for several bathrooms, and hard Thames Water scales its coil and immersion so the water takes longer to heat.
Richmond: usually £130 – £420. No hot water or no heating: first steps →
- 06
Burst or frozen pipe in Richmond
Pipes in the cellars, garden outbuildings and unheated rear rooms of Richmond's older houses are the most exposed in a frost, and a split in a cellar can flood it before anyone notices.
Richmond: usually £150 – £280. Burst or frozen pipe: first steps →
How fast we get to you in Richmond
Around Richmond Green and Richmond Hill, tell us about any steps down to a cellar or lower-ground door, and whether a listed house has a separate entrance. For riverside flats, give the block and flat number. We normally reach TW9 and TW10 within 60 minutes.
Streets and places we cover in Richmond
George StreetHill StreetRichmond HillSheen RoadKew RoadParadise RoadFriars Stile RoadThe VineyardPetersham RoadLower Mortlake RoadMount Ararat RoadSandycombe RoadKew GreenRed Lion StreetKing's Road
We also cover Kew, Petersham, Ham, East Sheen, North Sheen, Mortlake, St Margarets, Barnes.
Emergency plumber prices in Richmond
Richmond callers pay the same at any hour: £110 for the opening hour, £45 for every additional half hour and no call-out fee. You sign off a fixed price before work starts. An accessible burst pipe, such as one in a cellar, usually costs £150 to £280.
Plumbing in Richmond: what goes wrong and why
TW9 and TW10 hold an unusual concentration of Georgian and early Victorian houses, and a great many are listed or in conservation areas. That shapes the work: pipework has to be routed where it will not be seen, and listed building consent may be needed before a new flue or external pipe goes in. Around Richmond Green, Richmond Hill and towards Petersham some older houses have deep cellars and lower-ground rooms that rely on pumps rather than gravity. Properties on the riverside and along Petersham Road sit beside the tidal Thames, which covers the towpath and parts of the road on the highest spring tides. Kew's Victorian and Edwardian terraces bring the more familiar problems, overloaded stacks after conversion and clay drains with roots. Thames Water's hard water scales cylinders and shower valves throughout.
Most common here: listed-building constraints and cellar pumping.
What customers near Richmond say
The water pump stopped working and we needed a quick replacement, they were very responsive and professional and did a quick turn around, they were very respectful of the space they were working in and cleaned up after themselves.
He arrived on time, was professional and courteous, and quickly identified and fixed the issue. Not only did he repair the leak, but he also took the time to explain what had caused it and how to prevent it in the future.
Both of the plumbers came on time and immediately identified and checked all potential sources where a leak could come. Were extremely professional and gave their honest advice and estimations.
For Richmond readers: these reviews are reproduced from Checkatrade verbatim, every word as the customer left it. Read all 147 reviews or our Google reviews.
Emergency plumber in Richmond: your questions
How long will a plumber take to reach me in Richmond?
Typically within 60 minutes. The details that help most in Richmond are about getting inside: whether the problem is in a cellar reached from outside, whether a listed house has a separate lower-ground entrance, and in Kew or North Sheen, which door serves which flat. Tell us these when you call and we can come straight in.
How much is a Richmond emergency plumber?
You are never charged for the call-out itself. The first hour costs £110, then £45 per half hour, and evenings, weekends and nights are billed at the same rate. You get the fixed figure on paper first, and you approve parts before they are bought. Work is guaranteed for 12 months.
Will a plumber come to Richmond on a bank holiday?
Yes. We take calls at every hour of every day, and that covers bank holidays, nights, weekends and Christmas. You speak to someone real, and holiday call-outs carry no surcharge. If a cellar pipe splits on a frozen Bank Holiday Monday, the price is what you would pay on any ordinary weekday.
What plumbing problems in Richmond need urgent help?
A burst pipe, water you cannot stop, sewage rising from a drain, or a heating failure in a cold snap are all emergencies. In Richmond's older houses, a failed pump in a cellar bathroom or a split pipe in a cellar can flood the lowest floor quickly. In a listed house, quick action also limits damage to original floors and panelling.
Do I need consent for emergency plumbing in a listed Richmond house?
Stopping a leak and repairing a pipe like for like does not usually need consent. Changes that alter the building, such as a new flue or a pipe run on an outside wall, may need listed building consent from the council first. If in doubt, make the leak safe now and ask the council's conservation team before any permanent change.
Where is the stopcock in a Richmond home?
In Richmond's Georgian and Victorian houses the stopcock is often in the cellar or lower-ground floor where the supply enters, or under the kitchen sink. In the riverside flats look in the kitchen or utility cupboard.
Which streets in Richmond do you cover?
All of them. That includes George Street, Hill Street, Richmond Hill, Sheen Road, Kew Road and Paradise Road, and nearby Kew, Petersham, Ham, East Sheen and North Sheen.
What goes wrong most often in Richmond homes?
Listed-building constraints and cellar pumping. Most homes in Richmond are georgian and Victorian, much of it listed, and that is where it comes from.