Danny was great and very professional. Fixed both issues with the bathroom sink leak and valve replacement in the radiator a timely way, without over complicating and have had no issues since.
Emergency Plumber in Staines
Staines-upon-Thames sits low by the river, where pumped waste and stuck non-return valves matter more than on higher ground. Ring our 24 hour plumber line for TW18 and TW19 and an emergency plumber in Staines can typically be with you within 60 minutes, without any call-out fee.
Staines at a glance
- Postcodes
- TW18, TW19
- Arrival
- Usually within 60 minutes
- Homes
- Interwar and post-war semis near the Thames
- Most common
- Low-lying pumped waste and non-return valves
- Also covering
- Egham, Egham Hythe, Laleham
Turn off water, keep clear of sockets
In most Staines semis the stopcock lives in the kitchen, below the sink, or else under the stairs. Newer flats keep it in a kitchen or hall cupboard. Low ground floors put electrics at risk, so switch off if water spreads. Gas: 0800 111 999. Us: 020 3674 8514.
Emergency plumbing problems we fix in Staines
Low-lying ground, very hard Affinity Water and older semis with small-bore heating shape the six Staines emergencies below.
- 01
Blocked drain or sink in Staines
Much of Staines is low and flat near the Thames and the Colne, so drains have little fall and some need pumps or non-return valves to stop waste backing up when the river is high.
Staines: usually £140 – £240. Blocked drain or sink: first steps →
- 02
Blocked or overflowing toilet in Staines
In low-lying Staines homes with a downstairs toilet on a pumped or valved drain, a failed pump or a stuck valve is a common reason the toilet will not flush away.
Staines: usually £95 – £150. Blocked or overflowing toilet: first steps →
- 03
Water leak or leak through the ceiling in Staines
Flats in the newer blocks around the town centre and Two Rivers share communal supply pipes, so a leak in one flat can need the building's main valve shut to stop it.
Staines: usually £280 – £600. Water leak or leak through the ceiling: first steps →
- 04
Leaking radiator in Staines
The interwar and post-war semis in Staines often still have their original small-bore heating and steel radiators, and very hard water speeds up the sludge and corrosion inside them.
Staines: usually £110 – £170. Leaking radiator: first steps →
- 05
No hot water or no heating in Staines
Affinity Water's supply in TW18 is very hard, and copper cylinders and immersion heaters in older Staines semis lose output to scale long before they actually fail.
Staines: usually £130 – £420. No hot water or no heating: first steps →
- 06
Burst or frozen pipe in Staines
Staines is flat and open towards the moor and the reservoirs, and outside taps, garage pipes and long garden supply runs are the usual places a pipe splits in a freeze.
Staines: usually £150 – £280. Burst or frozen pipe: first steps →
How fast we get to you in Staines
Tell us if your home is on a riverside road like Riverside Drive or Thames Street, which entrance to use, and where we can park. For flats near Two Rivers, give the block, floor and entry code. Expect us within 60 minutes in most cases.
Streets and places we cover in Staines
High StreetChurch StreetClarence StreetThames StreetBridge StreetKingston RoadLaleham RoadGresham RoadWyatt RoadKnowle GreenEdgell RoadRiverside DriveCommercial RoadMoormede CrescentLeacroft
We also cover Egham, Egham Hythe, Laleham, Ashford, Stanwell, Wraysbury, Shepperton, Thorpe.
Emergency plumber prices in Staines
If a downstairs toilet on a valved Staines drain is blocked, clearing it is usually £95 to £150. Labour for the first hour is priced at £110, and each half hour beyond it at £45. Nobody is charged a call-out fee, and the cost is fixed in writing first.
Plumbing in Staines: what goes wrong and why
Staines-upon-Thames sits right on the river, where the Colne joins the Thames, and much of it is low-lying. Ground floors, cellars and garages in the streets near Staines Bridge and out towards Laleham sit close to the water table, so pumped waste, non-return valves on drainage and sensibly sited boilers and controls matter more than they would inland. The housing is mostly interwar and post-war semis with pockets of newer flats around the town centre and Two Rivers. Those older houses run loft tanks and copper cylinders, and Affinity Water's very hard supply scales them up. Long garden runs and outside taps towards Staines Moor freeze in cold spells, and clay drainage under mature TW18 gardens attracts roots.
Most common here: low-lying pumped waste and non-return valves.
What customers near Staines say
Danny and his colleague were polite and professional, helping us solve a plumbing issue after a week of not getting a hold of any other plumbers, he arrived within 2 hours and fixed the problem quickly and efficiently.
Both of the plumbers came on time and immediately identified and checked all potential sources where a leak could come. Were extremely professional and gave their honest advice and estimations.
Despite the late hour, their response was incredibly prompt, and they quickly dispatched a professional plumber to my home. The plumber was highly skilled, courteous, and efficient, diagnosing and fixing the problem in no time.
These are genuine Checkatrade reviews, posted here in the reviewers' exact words. Read all 147 reviews or our Google reviews.
Emergency plumber in Staines: your questions
How quickly can you get to Staines?
Usually within 60 minutes, covering Egham, Laleham, Ashford, Stanwell and Wraysbury as well as TW18 and TW19. Riverside roads and newer developments around Two Rivers can be confusing at night, so give us the building or house name and a number we can reach you on as we arrive.
How much is an emergency plumber in Staines?
£110 is the cost of the first hour, with £45 for every half hour past that, no surcharge for nights or Sundays and no call-out fee on top. The fixed price is set out in writing for you to accept before work starts, and parts need your say-so before they are bought.
Will a Staines plumber come out on Christmas Day?
Yes. Christmas Day, Boxing Day, every bank holiday and every night of the year are covered, with a person answering 020 3674 8514. The charge is the same as on a normal weekday. For a quick picture of the problem, use WhatsApp on 07865 292684.
What needs an urgent plumber in low-lying Staines?
Waste backing up into a downstairs toilet, shower or gully, especially when the river is high, a pump that has stopped, a burst garden or garage pipe in a freeze, and leaks in shared blocks that need the main valve shut. Do not keep flushing a toilet that is not clearing, as that pushes more waste back into the house.
Do I need a non-return valve on my Staines drain?
If your house is low and close to the Thames or the Colne, a non-return valve can stop sewage flowing back in when the public sewer is full. It needs checking and cleaning, because a stuck flap causes blockages of its own. Valves and pumps on your private drain are the owner's responsibility; the public sewer is the water company's.
Where is the stopcock in a Staines home?
In a Staines semi it is usually under the kitchen sink, or in an older house under the stairs where the supply comes in. In the newer flats near the town centre it is often in a kitchen or hallway cupboard.
Which streets in Staines do you cover?
All of them. That includes High Street, Church Street, Clarence Street, Thames Street, Bridge Street and Kingston Road, and nearby Egham, Egham Hythe, Laleham, Ashford and Stanwell.
What goes wrong most often in Staines homes?
Low-lying pumped waste and non-return valves. Most homes in Staines are interwar and post-war semis near the Thames, and that is where it comes from.