Effective Date: Thursday, 3 August 2023
Welcome to Emergency Plumber London LTD! By accessing our website or using our plumbing services, you agree to comply with the following Terms and Conditions. Please read these terms carefully before engaging with us.
1. General Terms:
a. Eligibility: To use our services, you must be at least 18 years old and capable of forming a legally binding contract.
2. Plumbing Services:
a. Appointment Booking: To request plumbing services, you may contact us via phone, email, or our website. We will endeavor to respond promptly and schedule an appointment at a mutually agreeable time.
b. Service Charges: The cost of plumbing services will be communicated to you before the appointment. Additional charges may apply for extra materials or unforeseen complications during the service.
c. Cancellation: If you need to cancel or reschedule an appointment, kindly notify us at least 24 hours in advance. Failure to do so may result in a cancellation fee.
3. Your Responsibilities:
a. Accurate Information: You are responsible for providing accurate and complete information when booking plumbing services or engaging with our website.
b. Access: Ensure that our plumbing team can access the necessary areas for inspection and service at the scheduled time.
4. Website Use:
a. Acceptable Use: You may use our website for lawful purposes and in accordance with these Terms and Conditions.
b. Prohibited Actions: You must not engage in any actions that could damage, disable, overburden, or impair the website or its functionality.
5. Intellectual Property:
a. Ownership: Emergency Plumber London LTD retains all rights, title, and interest in the website content and services, including but not limited to text, graphics, logos, and trademarks.
b. Limited License: You are granted a limited, non-exclusive, and non-transferable license to access and use the website for personal, non-commercial purposes.
6. Limitation of Liability:
a. Service Disclaimer: Emergency Plumber London LTD provides plumbing services with reasonable skill and care, but we do not guarantee that all issues will be resolved.
b. Indirect Damages: We shall not be liable for any indirect, consequential, or incidental damages arising from your use of our services or website.
c. Total Liability: In any event, our total liability to you for any claim related to our services shall not exceed the amount paid by you for those services.
You agree to indemnify and hold Emergency Plumber London LTD, its employees, and agents harmless from any claims, damages, or liabilities arising from your breach of these Terms and Conditions or any applicable laws.
We reserve the right to terminate or suspend your access to our services or website at any time and for any reason without prior notice.
9. Governing Law and Jurisdiction:
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in London.
10. Changes to Terms and Conditions:
Emergency Plumber London LTD may update these Terms and Conditions as needed. Any modifications will be effective upon posting on our website.